Video Surveillance-Spy Equipment
Online Ordering  24Hrs/7Days
This Site For USA Orders Only
Return Policy--for Hidden Cameras, Surveillance
Equipment and Our Other Hi-Tech Products
We at Video Surveillance-Spy Equipment strive to offer our customers the best products at the best
possible prices. Due to the nature of the products, returns will not be accepted unless the product is found
to be defective or unless otherwise explicitly stated on the specific Video Surveillance-Spy Equipment
product page.
All returns, refunds, or exchanges must be
approved by Video Surveillance-Spy Equipment before any
products are returned.

We have implemented this policy because of the misuse of our former liberal return policy. A few
unscrupulous people have ordered our products for specific short term uses and then returned the product
in a condition that would not allow us to resell. We test all of our products before shipping.
Your
satisfaction is our number one concern
. If you have any question regarding our products, please contact
us at
 info@videosurveillancespyequipment.com or call (412) 758-7771 before placing an order.

RETURN POLICY: All of our hidden cameras, surveillance equipment, and other hi-tech products are
special ordered by the person ordering and are
NOT subject to cancellations. Due to the nature of our
product line, returns will only be accepted for products damaged upon shipment to the customer*. All
returns must be authorized by us before product(s) is returned. All products must be returned in the
original packaging. We will replace, refund, or credit your account for returned product(s) at  
VideoSurveillance-Spy Equipment discretion.

*Special exceptions may be made on a case by case basis determined by Video Surveillance-Spy
Equipment. In this event, returns are subject to deductions for
shipping costs and a 25% restocking charge
and must be
returned within a five (5) day period from date of receipt of product(s).  NO refunds will
be given for products returned without explicit permission from Video Surveillance-Spy Equipment.


Any return must be
authorized by a representative of Video Surveillance-Spy Equipment and under no
circumstances
will returns be accepted otherwise. Authorization and shipping instructions must be
obtained from Video Surveillance-Spy Equipment. No returns will be authorized after
five (5) business
days
of receipt of product(s) by the customer.

SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.

REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM
VideoSurveillance-SpyEquipment
WITHIN A FIVE (5) DAY PERIOD
AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).

WARRANTY: We guarantee all Video Surveillance-Spy Equipment products to be free of defects in
workmanship and material for
90 days (unless manufacturer's warranty is longer; please call) after sale to
the customer. We will replace or repair the product(s) at our option providing there is no evidence of
customer misuse, or alteration.


                        
FREE
GRD Shipping Continental USA Only
Video Surveillance-Spy Equipment
Online Ordering  24Hrs/7Days
Video Surveillance Spy Equipment brought to you by Products Galore USA
Questions Call
412-758-7771
9am to 5pm est.
Mon-Fri